ReferralWorks Privacy Policy
Last Updated: August 4, 2026
Your privacy matters to Sylk Ventures Ltd., doing business as ReferralWorks ("we," "us," or "ReferralWorks"). This Privacy Policy explains how we collect, use, and protect information when you visit our website, request information or resources, or interact with our email communications.
1. Information We Collect
1.1 Information You Provide
When you book a call, request a market snapshot, download a resource, or subscribe to our newsletter, we collect the information you submit. This may include your name, email address, phone number, firm name, and location.
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies, including pages viewed, links clicked, time spent on pages, referring source, and general device and browser information.
1.3 Email Engagement Data
If you receive email communications from us, we may track whether the email was opened and whether links within it were clicked, using our email delivery platform.
2. How We Use Your Information
We use the information we collect to:
Provide the resources, market data, and information you request.
Respond to inquiries and schedule conversations.
Send newsletter content and communications you've opted in to receive.
Understand how visitors use our website, so we can improve it.
Follow up with you about our services and related resources that may be relevant to you, by email or phone. Every marketing email we send includes a straightforward way to opt out, and if you'd rather not hear from us at all, one reply or request is all it takes.
Deliver relevant advertising to people who have visited our website, where permitted and where you have consented to advertising cookies.
3. Data Sharing
We do not sell your personal information.
We do not share your individually identifiable information with other clients or unaffiliated third parties, except as necessary to operate our services (such as the third-party providers listed below) or as required by law.
We may use aggregated, anonymized data derived from visitor and client activity to improve our services, develop new products and features, and better understand referral partner engagement patterns. This aggregated data does not identify any individual or firm.
4. Third-Party Services We Use
Calendly (Scheduling)
Purpose: allowing you to book calls with us.
Data shared: name, email, and any information you provide when booking.
https://calendly.com/privacy
PostHog (Analytics)
Purpose: understanding how visitors use our website and tools.
Data shared: pseudonymous usage data, page views, and interaction events.
https://posthog.com/privacy
Instantly (Email Delivery)
Purpose: sending email communications and tracking engagement.
Data shared: email address and engagement activity.
[INSERT LINK]
Beehiiv (Newsletter)
Purpose: managing newsletter subscriptions and delivery.
Data shared: email address and subscription status.
https://www.beehiiv.com/privacy
Advertising Platforms
If you consent to advertising cookies, we may work with platforms such as Meta and LinkedIn to show relevant ads to people who have visited our site. These platforms may set cookies and receive pseudonymous identifiers about your visit.
5. Cookies and Tracking
We use cookies and similar technologies for site functionality, analytics, and, where you consent, advertising. You can control your preferences through the consent banner on our website, and most browsers also allow you to manage cookies through their settings.
6. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete the information we hold about you, and to opt out of certain data uses.
If you are a Colorado resident, the Colorado Privacy Act provides rights to access, correct, delete, and receive a portable copy of your personal information. If you are a California resident, the California Consumer Privacy Act provides similar rights, including the right to opt out of the sale or sharing of personal information. We do not sell personal information.
To exercise any of these rights, contact us at mike@referralworks.io.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit. No system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information for as long as needed to provide our services and communications, or as required by law. You may request deletion of your information at any time.
9. Children's Privacy
Our website and services are intended for business professionals. We do not knowingly collect personal information from anyone under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date on this page.
11. Contact Us
Questions about this policy or your data can be directed to mike@referralworks.io.
Sylk Ventures Ltd., d/b/a ReferralWorks
350 Indiana Street, STE 550, PMB #17347305
Golden, CO 80401